Privacy Notice

Using your information
The intention of this privacy notice is to inform you of what to expect when Kirkwood Consulting collects personal information. It applies to the information we collect about:

  • Visitors to our website
  • Any complaints in relation to data protection or freedom of information
  • People who use our services
  • Current and former employees as well as job applicants

Our Website Visitors
We collect standard internet log information and details of visitor behaviour patterns whenever someone visits the website, www.kirkwoodconsulting.co.uk. We do this to determine things such as how much time you spend on the site and each of the pages you visit. We cannot identify anyone by collecting this information and we will not try to find out the identities of those visiting our website. If we do intent to collect any personally identifying information from our site, we will be upfront about this and inform you of our intentions.

Kirkwood Consulting’s use of Cookies
Cookies are small text files used to help websites work more efficiently. They provide information to the owners of the site as long as you give permission for these files to be places on your hard drive. We use the following cookies:

Cookie

Name

Purpose

More information

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

WordPress wordpress_[hash] This cookie to store your authentication details. WordPress Cookies
  wordpress_logged_in_[hash] This cookie indicates when you’re logged in, and who you are, for most interface use.  
  wp-settings-{time}-[UID] This cookie is used to customize your view of admin interface, and possibly also the main site interface.  

Most web browsers will allow the user to have some control over cookies through the browser settings. If you want more information on cookies, visit www.allaboutcookies.org
We use cookies to help us provide you with a better website. In no way will they give you us access to your computer or any give us any personal information about you.
If you wish to opt out of being tracked by Google analytics, visit http://tools.google.com/dlpage/gaoptout

Links to other websites
Our website may contain links to other websites, please note that once you have left our site and clicked on these links, we cannot be held responsible for the protection and privacy of any information which you provide whilst on these sites.

Complaints
If we receive a complaint we will create a file containing all the complaint details. This normally includes the identity of the person who has complained and any other individuals involved in the complaint. We will only use this personal information to process the complaint. All personal information is contained in complaint files in accordance with our retention policy. Information is retained for four years from closure and it will be retained in a secure environment with restricted access.
When a complaint is made, we usually have to disclose the complainant’s identity to whoever the complaint is about. We will try to respect the privacy of the person who makes the complaint, but it may not be possible to handle a complaint on an anonymous basis.
If we decide to take enforcement action against someone, we may publish the defendant’s identity in our Annual Report or elsewhere. Unless details have already been made public, we do not usually identify any complainants.

If you have a complaint, please contact Sarah Rhucroft-Kirkwood, Managing Director. You can write to her at: 4 The Granary, Court Lodge Farm, Horton Kirby, Kent, DA4 9BN. You will receive a response within 5 working days.

Personal Information
Kirkwood Consulting is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. Kirkwood Consulting collects information from our users at several different points on our website.

Sharing
We may share aggregated demographic information with our clients. This is not linked to any personal information that can identify any individual person.

If you have any questions about the security at our website, you can send an email Sarah@kirkwoodconsulting.co.uk

Privacy Notice Changes
Our privacy notice is kept under regular review. It was last updated on 7th November 2011.

Contact Us
Head Office

Kirkwood Consulting
4 The Granary
Court Lodge Farm
Horton Kirby
Kent
DA4 9BN
Telephone: 01322 869244
Fax: 01322 869243

Email: contact@kirkwoodconsulting.co.uk


Contact us if you require any more information on our privacy policy.

For more information on our services contact us on 01322 869244.