Case Study KWC – Michelle

How Kirkwood Consulting helped Michelle land her dream job and achieve the right work-life balance


When Michelle first approached Kirkwood Consulting seven years ago she was a stay-at-home mum. Back then, having decided to stay home was an unquestionable priority and a choice: the joy of being able to witness every milestone moment her children achieved and take an active role in their early steps of life was an unmissable experience she did not want to comprimise. But when her children grew bigger, Michelle felt the need to invest in her own potential and start looking for a part-time job.


Michelle was lacking motivation and confidence due to feeling rejected and down-hearted upon applying for several jobs online without getting any interviews. In order to gain competitiveness in the labour market, Michelle was contacted by the local Jobcentre to attend a course structured to provide jobseeker mums with dedicated tools for updating their CV and improving their interview skills and money management.


The new capabilities and skills gained helped Michelle land the perfect job with the Institute of Demolition, where she has been working as a Secretary’s Assistant for the last 7 years.

Michelle is now responsible for managing the office and the liaison with members of the Institute, from students to fellows, preparing and dealing with their applications and daily communication, organising and registering meetings and biannual seminars the Institute holds in London and Leeds, where she handles merchandise and packs for the delegates. She is also a strong support and vital help for the annual AGM in London.


Through effective and continuous support, Michelle was able to recognise her own abilities and skills, which helped her to rebuild her self-esteem in order to build the right profile to lead her towards the career she wanted. As a matter of fact, tutoring throughout the entire course played a key role in improving and rebuilding her confidence: walking Michelle through all available opportunities, determined a more positive approach and deeper understanding of her capabilities towards the job search process.

All this without sacrificing time spent with her family. Thanks to the Pinnacle People Launch Pad course she attended run by Kirkwood Consulting, she was able to reset her standards and priorities to create a path where time with her children was not overwhelmed by her work load, achieving a work-life balance that now allows her to succeed the way she desired.

“I enjoy every aspect of my job, which I don’t think a lot of people can say!”

Michelle, Secretary's Assistant

“The course meant I had to work at it, but my tutor was brilliant. I got all the support I needed, and nothing was too much trouble.”

Michelle, Secretary's Assistant


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